Jobs
Do you love live & local events? Do you want to be part of a culture that promotes and creates memorable experiences for the Fargo-Moorhead community? Do you pride yourself on your customer service? Then you might be the right person to work with us!
Jade Presents, Jade Companies, Nocturnal Resources and Tickets300 are looking for responsible, trustworthy, and hardworking individuals for the following positions listed below.
Full-Time Positions
Marketing Coordinator // Jade Presents
- Conceptualize, curate and create organic social media content related to shows, events and artists using research, detailed copywriting, and any software and apps like Canva, HypeType, etc.
- Maintain a daily organic social media calendar across several properties and pages. Daily posting and/or scheduling required
- Community Management of several social media inboxes and DM’s. Provide strong customer service to inquiries, respond to comments, and report/track reviews and feedback
- Lead marketer for small, grassroots shows– involves phone and email correspondence budgeting, digital and grassroots execution and upkeep of expenses and deadlines
- Outreach to local businesses, partners, and bands to cultivate community relationships
- Assist with Street Team coordination to include, printing & cutting as well as communication & assignments of teamer and routes
- Proof all show collateral for accuracy such as emails, posters, digital art
- Proof all public-facing web and social data from ticketing links to website listings to social copy for 100% accuracy daily
- Assist with guerrilla marketing such as handbill printing & cutting, coordinating Register To Win promotions with partners & venues, and special giveaways with area businesses
- Ongoing marketing research to identify new places, angles and partners to reach new audiences related to show marketing
- Run errands as needed such as pick-ups from the printer, drop tickets to station/partner, etc.
- Onsite show & event support such as live social media coverage, displaying signage, setup & tear down, etc.
- Organization and upkeep of files, folders and collateral on the company server and software
- Financial duties include invoicing, marketing budget management, payment tracking & more
- Collect data used in partnership fulfillment and tracking
- Take meeting notes
- Digital street teamer – shares and advocates online
We have a laid-back and casual work environment, but we are all passionate about what we do. Will include office hours, working from home and working live events and shows. Requires someone creative, passionate; and has strong attention to detail. Self-organization and being a self-starter are essential. This position reports to several people and organizations, follow-through and communication are key for this person to be successful.
Requires an associate or bachelor’s degree relevant to the position, one to three years of marketing, advertising, or communications experience, management of professional social media pages and availability to work shows and events outside of normal business hours.
Tell us about yourself! Send your resume and cover letter including a brief bio, your interests, and music tastes to [email protected]. In the subject line, address what position you’re applying for.
Talent Buyer // Jade Presents
Essential Functions:
- Establish, build and maintain positive relations with agents, managers and industry representatives.
- Buy profitable talent and create unique bills by actively reaching out to agents with booking possibilities. Respond to inbound requests from agents and artist management. Follow-up on leads from other talent buyers. Research local and regional bands and develop local stand-alone nights.
- Negotiate offer details with music agents for artist performances. Gather all relevant information to build offer and present to artist management. Review contractual agreements between Jade Presents and artist agencies.
- Oversee the marketing, ticketing and production for each event booked. Confirm show details and artist requests with marketing and ticketing departments. Ensure that shows go on sale and tickets are being sold.
- Manage budget of each event to ensure financial success. Monitor spending and make sure that event stays in budget.
- Oversee the settlement of shows, including remote approvals and/or in person as needed.
- Work with managers on potential festival projects. Identify potential third-party venues and festival sites for events. Assist on festival and concert projects as assigned by manager. Develop creative properties that can be grown into annual events.
- Networking and building relationships with agents, artist management, venue managers and other potential clients. Maintain current client relationships.
Required Qualifications:
Job Type: Full-time
Jade Presents has a laid-back and casual work environment, but we are all passionate about our work. Jade Presents reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Jade Presents may require an employee to perform duties outside his/her normal description. Compensation based on experience. Please send your cover letter and resume to [email protected].
Marketing Director // Jade Presents
- Participate in the execution of branding and corporate identity initiatives
- Develop and implement marketing plans, including social calendars
- Develop, manage and monitor marketing budgets for each show and event
- Work with traditional and non-traditional partners to execute marketing plans
- Implement marketing & promotional strategies at live events such as bike nights, etc.
- Offer expert advice to develop innovative advertising, public relations, social media and events
- Negotiate with media partners to guarantee advantageous contracts
- Demonstrate excellent communication and interpersonal skills
- Supervise a marketing team, including hiring, training, workloads, schedules and deadlines
- Work with and lead the marketing team on the development of creative content strategy
- May oversee the operation of a company’s websites and email marketing program and provide analytics
- Work closely with Tickets300 and learn the basic functionality of the Etix platform
- Be responsible for and provide marketing recaps/documentation of all money spent on each show and event
Additionally:
- Preferred bachelor’s degree in marketing, business, hospitality or a related field
- Minimum of three years of sales or marketing experience
- Ability to present concepts in new ways and from new perspectives
- Well-versed in using SEO and social media strategies to attract patrons
- Leadership of a two-to-four-person team
- Prepare and submit regular updates to President and VPs
We have a laid-back and casual work environment, but we are all passionate about what we do. This is a full-time position. Will include office hours, working from home and working live events and shows. Must have a flexible schedule. Requires someone who is creative, passionate, and is a self-starter. This position reports to several people and organization, follow-through and communication are key for this person to be successful.
Tell us about yourself! Send resume and cover letter including a brief bio, your interests, music tastes to [email protected]. In the subject line, address what position you’re applying for.
Marketing Assistant // Jade Presents
- Conceptualize, curate and create organic social media content related to shows, events and artists using research, detailed copywriting, and any software and apps like Canva, HypeType, etc.
- Maintain a daily organic social media calendar across several properties and pages. Daily posting and/or scheduling required
- Community Management of several social media inboxes and DM’s. Provide strong customer service to inquiries, respond to comments, and report/track reviews and feedback
- Outreach to local businesses, partners, and bands to cultivate community relationships
- Assist with Street Team coordination to include, printing & cutting as well as communication & assignments of teamer and routes
- Proof all show collateral for accuracy such as emails, posters, digital art
- Proof all public facing web and social data from ticketing links, to website listings to social copy for 100% accuracy on a daily basis
- Assist with guerrilla marketing such as handbill printing & cutting, coordinating Register To Win promotions with partners & venues, and special giveaways with area businesses
- Ongoing marketing research to identify new places, angles and partners to reach new audiences related to show marketing
- Run errands as needed such as pick ups from printer, drop tickets to station/partner, etc.
- Onsite show & event support such as live social media coverage, displaying signage, setup & tear down, etc.
- Organization and upkeep of files, folders and collateral on company server and software
- Financial duties to include invoicing, marketing budget management, payment tracking & more
- Collect data to be used in partnership fulfillment and tracking
- Take meeting notes
- Digital street teamer – shares and advocates online
We have a laid-back and casual work environment, but we are all passionate about what we do. Will include office hours, working from home and working live events and shows. Requires someone who is creative, passionate; and has a strong attention to detail. Self-organization and being a self-starter is essential. This position reports to several people and organizations, follow-through and communication are key for this person to be successful.
Requires a high school diploma, one to three years of marketing, advertising or communications experience, management of professional social media pages and availability to work shows and events outside of normal business hours.
Tell us about yourself! Send resume and cover letter including a brief bio, your interests, music tastes to [email protected]. In the subject line, address what position you’re applying for.
Event Coordinator // Jade Presents
- Work with, recruit, correspond, and coordinate event details with vendors for various events
- Negotiate rental terms, dates, agreements and pricing with venues.
- Work with the health department on food and body modification aspects of events
- Create and follow event budgets
- Create, assign and follow task lists
- Invoice, track and update accounts payable on vendor payments
- Attend marketing meeting to give updates on status of events
- Create call sheets and communicate schedule vendors, partners, event staff and participants of the event
- Create staffing schedules
- Order merch and any items need for event execution
- Work with booking and production for entertainment, stages and event staff
- Hire any outside staffing
- Work with non-profits to tie into specific events
- Work with outside banquet serves for food and beverage
- Conduct meetings if needed
- Work with ticketing company to ensure they are staffed and prepared for events
- Oversee event websites and provideweb developer current and accurate information
- Cultivate unique experiences at concert events
We have a laid-back and casual work environment, but we are all passionate about what we do. Will include office hours, working from home and working live events and shows. Must have a flexible schedule. Requires someone who is creative, passionate, and is a self-starter. This position reports to several people and organization, follow-through and communication are key for this person to be successful.
Tell us about yourself! Send resume and cover letter including a brief bio, your interests, music tastes to [email protected]. In the subject line, address what position you’re applying for.
Staff Accountant // Jade Companies
Jade Companies
Fargo, ND 58102 • Hybrid remote
$42,500 – $62,500 a year – Full-time
Our specialized event staffing company is seeking a General Manager to help us grow.
The General Manager will work closely with current clients to ensure a seamless and stress-free client experience. This is achieved primarily through the recruiting, training, scheduling and general oversight of staff. Duties and expectations for this position include but are not limited to:
- Business Development – Seek new clients and liaison with current clients
- Supervise team, including hiring, training, scheduling, workloads, and deadlines
- Ability to think, plan, and execute on multiple projects simultaneously, to self-motivate, and to prioritize and manage daily activities
- Lead the development of standards and expectations for the production of events
- Ensure customer experiences and production values are maintained for a wide variety of live events
- Develop strategic partnerships to help ensure client venues are fully staffed for operational and patron expectation success
- Experience with broadcast video, live sound reinforcement, theatrical lighting, staging, multimedia design technologies, and control systems a plus, but not necessary
- Excellent verbal and written communication skills
- Strong computer and MS Office knowledge
- Outstanding leadership skills
This is a full-time position with a schedule revolving around live events and concerts. Some evening/weekend hours may apply. Some day travel may be necessary. Must be friendly, courteous, adaptable and outgoing with great customer service. Must be comfortable assisting a diverse group of patrons as well as staff.
A time-lapse video of our crew work at Breaking Benjamin at
Bluestem Amphitheater in Moorhead, MN in September 2015 can be found
here: https://youtu.be/Omt4rwfkq00
To learn more about this opportunity and apply, click here.
Event Sales // Fargo Brewing Company
- Market, sell and coordinate event space on behalf of Fargo Brewing Co and building partners.
- Represent Fargo Brewing Co, Nice Barber, Jade Presents and all affiliated building partners, with a focus on creating unparalleled experiences for clients.
- Handle customer inquiries and be point of contact for all event details.
- Meet with potential clients and conduct tours of the facility.
- In charge of market research and sales prospecting.
- Negotiate contracts with vendors and clients.
- Prepare documents as needed, including expense reports, budgets, contracts, spreadsheets, etc.
- Provide accurate and timely information to clients, vendors and all traditional and non-traditional partners
- Identify and communicate effectively to clients and internal staff on logistics
- Preferred experience of at least three years in event sales, marketing, business, hospitality or related field
- Ability to present concepts in new ways and perspectives i.e., weddings in a brewery
Must have excellent interpersonal and organizational skills. High-energy and creative individuals, who possess excellent customer service and sales skills, are especially effective in this position. Must have a flexible schedule. This position reports to several people and organization, follow-through and communication are key for this person to be successful.
Digital Media Specialist // Jade Presents
- Write copy, for multiple entities, that align with the brand voice & standards to be used on all digital platforms including social media, blogs, eblasts, etc.
- Create event pages, on all social media channels, for concerts and events
- Create audiences and locations to execute boosted posts on all social media channels
- Collaborate with Marketing Director to build digital media strategies for multiple entities, events and shows
- Contribute creative ideas and report analytics in weekly meetings
- Work with team members to develop, create and post creative content
- Write, design, target and execute all email marketing (Mailchimp)
- SEO marketing (Google Adwords, etc.)
- Experience with MS office required
- Experience with bit.ly, Canva and Buffer are a bonus
- Fundamental design knowledge is a bonus
- More duties to be assigned as necessary
- Must have experience with Social Media Marketing
We have a laid-back and casual work environment, but we are all passionate about what we do. This is a full-time position. Will include office hours, working from home and working live events and shows. Must have a flexible schedule. Requires someone creative, passionate, and loves to collaborate with a team. This position reports to several people and organization, follow-through and communication are key for this person to be successful.
Graphic Designer // Jade Presents
- Editing and designing graphics for shows and events that requires incredible attention to detail
- Must meet all deadlines including managing several projects and deliverables at the same time
- Plan art concepts for new events, rebrands or innovative ideas
- Illustrate concepts by designing examples of art arrangement, size, type size & style and submit them for approval
- Work with various vendors to provide and order finished products
- Contribute to brainstorming during team meetings
- Review final layouts, suggest improvements, and execute needed edits
- Organize and work on many projects during the same time
- Must have proven understanding of best practices in advertising with materials such as print, flyers, digital, outdoor billboards, logos, company collateral and branding
We have a laid-back and casual work environment, but we are all passionate about what we do. This is a full-time position. Will include office hours, working from home and working live events and shows. Must have a flexible schedule. Requires someone creative, passionate, and loves to collaborate with a team. This position reports to several people and organization, follow-through and communication are key for this person to be successful.
Ticketing Manager // Tickets300
- Oversee staffing for box office and ticket operation at events and shows
- Ensure great customer service via phone, email and in-person
- Ticket building performances on the Etix platform of events and shows with various venues in the Jade Presents network
- Run and distribute appropriate reports to venues and management
- Manage Bluestem season passes
- Work with marketing, sponsorships and venues for ticket pulls and any other necessary distribution
- Manage will call and guestlist for each performance
- Provide the necessary ticket settlements promptly after a performance has taken place
We have a laid-back and casual work environment, but we are all passionate about what we do. This is a full-time position. Will include office hours, working from home and working live events and shows. Must have a flexible schedule. This position requires someone very detailed orientated, self-starter, can work individually and with a team, and has excellent communication skills.
Part-Time Positions
Box Office Attendant // Tickets300
Although the Box Office attendants’ responsibilities are listed below, there may be added requests from office staff that will be approved by management.
- Sell tickets and manage the ticketing booth M-F from 10am-2pm
- Assist patrons purchasing tickets through the phone and in person
- Managing Tickets300 Voicemails and Daily Calls
- Managing [email protected] emails
- Monthly reconciliation of cash sales at the Tickets300 booth
- Prep show gear for each show
- Keep track of and order box office supplies
- Build/create smaller shows in our ticketing system Etix
- Create ticketing build forms for 3rd party venues
- Maintain communication between booking agent, marketing, and 3rd party venues
- Test all ticket links at announce and on sale times to make sure everything is running properly
- Assist with outdoor venue set up
- Restock permanent podiums supplies
- Occasionally run Etix reports requested by marketing or by the Box Office Manager
- Keep Lobby tidy and clean
- Print and mail out internal mail orders
- Create and send out ticket count spreadsheets to staff
- Attend all staff meetings
- Monitor the Tickets300 social pages for any questions or comments
If you are interested in committing to this unique opportunity, please forward a resume and/or a letter of interest to Jennifer Taylor at [email protected]. No phone calls please.
Marketing Assistant // Jade Presents
- Collect data to be used in partnership fulfillment and tracking
- Slideshows: creation, updates, management, changes, sending on a weekly timeline
- Onsite marketing – social and traditional
- Assist with guerrilla marketing such as handbill printing and cutting
- Assist with Street Team coordination of printing, cutting and assigning and communication with street teamer on pick up and routes
- Check announce, presale and onsale links and data for accuracy
- Assist with day-to-day social posting; posts/scheduling TBD and per digital media teams
- Proof all show collateral (when in): Emails, all shows posters, handbills, social art for accuracy (billing, support, dates, times, venues, etc.)
- Coordinate Register to Win (RTW) boxes, tickets and signage with partners, venues, etc. for any promos
- Run errands as needed: Pick up from printer, drop tickets to station/partner, etc.
- Onsite show & event help: social coverage, display signage, set up/tear down events, etc.
- File approved art in Marketing folders on server
- Assist with server organization, maintance and housekeeping
- File new band assets as received
- Take meeting notes
- Digital street teamer: shares and advocates online
- Build grassroots lists: Country, Rock, Folk etc. — places to flyer, places to hit up for promos, places that might do ongoing promos (like Blackbird)
We have a laid-back and casual work environment, but we are all passionate about what we do. Will include office hours, working from home and working live events and shows. Requires someone who is creative, passionate, and is a self-starter. This position reports to several people and organization, follow-through and communication are key for this person to be successful.
Talent Buyer // Jade Presents
Essential Functions:
- Establish, build and maintain positive relations with agents, managers and industry representatives.
- Buy profitable talent and create unique bills by actively reaching out to agents with booking possibilities. Respond to inbound requests from agents and artist management. Follow-up on leads from other talent buyers. Research local and regional bands, and develop local stand-alone nights.
- Negotiate offer details with music agents for artist performances. Gather all relevant information to build offer and present to artist management. Review contractual agreements between Jade Presents and artist agencies.
- Oversee the marketing, ticketing and production for each event booked. Confirm show details and artist requests with marketing and ticketing departments. Ensure that shows go on sale and tickets are being sold.
- Manage budget of each event to ensure financial success. Monitor spending and make sure that event stays in budget.
- Oversee the settlement of shows, including remote approvals and/or in person as needed.
- Work with managers on potential festival projects. Identify potential third party venue and festival sites for events. Assist on festival and concert projects as assigned by manger. Develop creative properties that can be grown into annual events.
- Networking and building relationships with agents, artist management, venue managers and other potential clients. Maintain current client relationships.
Required Qualifications:
- Strong knowledge of music and concerts, both historical and contemporary
- Ability to work in fast paced environment
- Impeccable organizational skills
- Self-starter who is strategic and tactful at follow-ups
- Knowledge of general accounting principles
- General understanding of ticketing systems
- Tech savvy and skilled in MS Office (Outlook, Word and Excel); knowledge of social media platforms
- Strong written and verbal communication skills
- Must have an outgoing personality with the ability to build and cultivate relationships
- Exceptional negotiation skills with an ability to analyze complex documents
- Ability to work independently to perform job, as well as in a team environment
- Must be able to work a flexible schedule which may include nights and weekends
- Must have established contacts and relationships in the music and live entertainment industry
- Previous experience in the music industry with demonstrated ability to assess current music trends is a plus
Job Type: Part-time
Jade Presents has a laid-back and casual work environment, but we are all passionate about our work. Jade Presents reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Jade Presents may require an employee to perform duties outside his/her normal description. Compensation based on experience.
Street Team // Jade Presents
Love live music? Want to see shows for free? Join the Jade Presents Street Team! The Street Team is a part-time position where you will be an active representative of Jade Presents in the Fargo/Moorhead area. We need your motivation, determination, and creativity to best market our shows. This position requires on-the-ground marketing in the community and digital promotion of events.
- Distribution is twice a month within 5 days of receiving materials.
- Must be friendly, courteous, and outgoing.
- Prompt poster and flyer distribution at all locations on designated route. Removal of outdated and old materials still displayed from previous weeks.
- Share our Facebook events at least 5 times per month on your own social media platforms.
- Occasional off-site promotion like appearances at the mall, on college campuses, and other venues.
- Keep routes updated with new locations.
Tell us about yourself! Send resume and cover letter including a brief bio, your interests, music tastes to [email protected].
Booking Coordinator // Jade Presents
Essential Functions:
- Organize calendars and place holds aligning with the availability of tours. When prompted, challenge and clear dates with the venue to confirm. Follow up with talent buyers each month to clear out any unnecessary holds that are within 60 – 90 days to keep the calendar as clean and organized as possible.
- Review and mark up artist contracts according to confirmation notes provided by the talent buyer. Upon review and signature of the respective talent buyer, the booking coordinator will file and share the executed contract with the respective agent/agency for recordkeeping.
- Create and maintain show files with all relevant documents for all events such as offers, contracts, riders, W9s, deposit confirmations, invoices, receipts, and settlements. Update information if changes are made or if new information is made available.
- Build offers for venues, agents and local artists with talent buyer oversight and approval. Follow up to ensure that appropriate documents are in order.
- Manage and maintain booking database systems.
- Research artist and market data relevant to event bookings and provide information to the talent buyers so they can determine if an offer should be made. Other competing events, touring history, ticket pricing, venue capacity and configurations.
- Liaise with all internal departments (marketing, finance, contracting, ticketing) once artists are confirmed to ensure all paperwork is included to support settlement.
- May be responsible for coordinating the work of interns, festival- or event-specific employees.
- Other duties as assigned.
We have a laid-back and casual work environment, but we are all passionate about what we do. This is a part-time position including nights and weekends based on event timing; suitable applicants must have a flexible schedule. Must be a self-starter, organized, follow through on all tasks and have excellent communication skills.
Part-Time Event Positions
Ticket Sellers & Scanners // Tickets300
These part-time positions vary on venue and sales with a schedule revolving around live events and shows. Must be friendly, courteous and outgoing. Must be comfortable assisting patrons and co-workers. Duties for this position may include but are not limited to:
- Greet each patron as they approach the ticket area
- Check, verify and scan paper or electronic ticket
- Direct patrons to their seats
- Distribute door checks if the event has reentry
- Sell tickets or seats to events that still have availability
- Reassign seating if required
- Troubleshoot seating issues or accommodations as needed
Please fill out the form below and we will get back to you as soon as possible.
Stagehands // Nocturnal Resources
Stage Labor – manual labor specializing in concert and event set up and tear down. Labor departments include but are not limited to Electrics (lighting), Audio, Carpentry, Properties, Wardrobe, Video, Backline (instruments), and Pyrotechnics.
These are part-time positions with a schedule revolving around live events and concerts. Must locate and required equipment and supplies.
Interested in working for Nocturnal Resources? Please click here to be directed to our jobs page to fill out an application.
Event Staff // Nocturnal Resources
Event staff are the first members of our team to greet patrons. We pride ourselves on having “Disney” style customer service. Duties for each position may include but are not limited to:
HAND-WANDER
Must be able to bend down repeatedly or kneel. Able to give good verbal commands. Identify objects not allowed at the venue by using the hand-wand. Complete appropriate pat-downs.
BAG SEARCH
Must be able to search bag safely and respectfully. Identify contraband that is not allowed in the event site.
ROAMERS
Roamers walk around and make sure that concert goers and artist are safe. Assist or escort anyone that needs to be removed from the event.
PIT CREW
Responsible for not letting people on stage. Make sure that crowd surfers come over the barricade safely. MUST BE ABLE TO LIFT OR CARRY OVER 50 LBS.
BACKSTAGE EVENT STAFF
Must be able to identify passes. Identify any person(s) not allowed in the restricted areas and resolve the situation.
ID CHECKER
It is required that the SERVER TRAINING CLASS be passed prior to working. This course is offered by the Fargo PD. Nocturnal Resources requires a copy of the Server Training Card. There is a small fee charged to you by the PD for taking the class, and your certification lasts up to three years. Ability to wristband in a timely manner.
METAL DETECTOR OPERATOR
Screen patrons as they enter the venue by visually inspecting bags making sure prohibited items do not enter the facility. Observe patrons pass through the Walk-Through Metal Detectors and hand wanding alerted areas.
These are part-time positions with a schedule revolving around live events and concerts. Must be friendly, courteous and outgoing. Must be comfortable assisting patrons and co-workers. Must locate and required equipment and supplies.
Interested in working for Nocturnal Resources? Please click here to be directed to our jobs page to fill out an application.