Do you love live & local events? Do you want to be part of a culture that promotes and creates memorable experiences for the Fargo-Moorhead community? Do you pride yourself on your customer service? Then you might be the right person to work with us!
Jade Presents, Jade Companies, Nocturnal Resources and Tickets300 are looking for responsible, trustworthy, and hardworking individuals for the following positions listed below.
Full-Time Positions
No postions available at this time.
The Promoter Representative is a key member of our production team, crucially involved in the successful execution of live events and shows. This position involves close collaboration with artists, production teams, and venue staff to ensure that each event runs smoothly, meets all contractual obligations, and delivers an exceptional experience for both performers and attendees.
Essential Duties Include:
- Advance Planning: Review and fulfill artist contracts, including production, merchandise, ticketing, and rider requirements. Ensure all needs are met efficiently on the day of the show.
- Artist Hospitality: Oversee the backstage area, ensuring artist and crew needs are fully catered to. This includes managing green room preparations and acting as the primary point of contact for any inquiries or requests.
- Vendor Relations: Negotiate with vendors for services and goods, maintaining positive and productive relationships to support artist hospitality and event needs.
- Operational Oversight: Collaborate with venue Production Manager to refine venue operations concerning the box office, merchandise, and hospitality. Identify and implement improvements for efficiency and service quality.
- Financial Management: Work closely with the accounting team to accurately settle shows, overseeing box office and merchandise sales reporting.
- Venue Projects: Undertake special projects as assigned by the Production Manager to support venue initiatives and enhance the event experience.
- BA/BS Degree in a related field.
- 2-4 years of relevant experience in event promotion or production.
- Demonstrated ability in staff management, scheduling, and payroll oversight.
- Proficiency in Microsoft Office suite and the capacity to learn company-specific systems.
- Flexible work availability, including evenings, weekends, and holidays.
- Strong customer service orientation, with the ability to multitask and prioritize effectively.
- Adaptability to changing conditions and problem-solving skills.
- Excellent interpersonal skills, capable of engaging with various stakeholders including management, promoters, artists, and vendors.
- Knowledge of the music industry and experience handling professional interactions with artists and celebrities.
- Position Type: Regular, Full-Time
- Travel Required: 10% – 25%
We have a laid-back and casual work environment, but we are all passionate about what we do. Will include office hours, working from home and working live events and shows. Requires someone that has strong attention to detail. Self-organization and being a self-starter are essential. This position reports to several people and organizations, follow-through and communication are key for this person to be successful. Please send your resume and cover letter to [email protected]
Booking coordinator is a full-time position responsible for creating and organizing systems to efficiently streamline Jade Presents’ network of venue calendars and events. Incumbent works closely with talent buyers and communicates details internally across departments and externally with agents and artist teams.
Essential Duties Include:
- Maintain offers for Jade Presents shows, tours and festivals within internal tracking systems. Work with Talent Buyer to update details per artist request and submit to agents/managements.
- Organize calendars and place holds aligning with the availability of tours. When prompted, challenge and clear dates with the venue to confirm. Follow up with talent buyers each month to clear out any unnecessary holds that are within 60 – 90 days to keep the calendar as clean and organized as possible.
- Manage and maintain booking database systems.
- Research artist and market data relevant to event bookings and provide information to the talent buyers so they can determine if an offer should be made. Other competing events, touring history, ticket pricing, venue capacity and configurations.
- Liaise with all internal departments (marketing, finance, contracting, ticketing) once artists are confirmed to ensure all paperwork is included to support settlement.
- Create and maintain show files with all relevant documents for all events such as offers, contracts, riders, W9s, deposit confirmations, invoices, receipts, and settlements. Update information if changes are made or if new information is made available.
- Review and mark up contracts according to confirmation notes provided by the talent buyer. Upon review and signature of the respective talent buyer, the booking coordinator will file and share the executed contract with the respective agent/agency for recordkeeping.
- May be responsible for coordinating the work of interns, festival- or event-specific employees.
- Other duties as assigned.
Required Qualifications:
- High School Diploma or its equivalent (BA/BS Degree Preferred)
- 0-2 years of related work experience
- Ability to act with discretion and handle confidential information
- Must be personable, organized, self-motivated, detail-oriented and reliable
- Excellent customer service and time management skills
- Ability to multitask and prioritize effectively in a fast-paced office environment
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.); and ability to learn required business systems
- Knowledge of the music industry preferred
This is a full-time position including nights, weekends and some holidays based on event timing; suitable applicants must have a flexible schedule. Please send your resume and cover letter to [email protected]
Seasonal Positions
We are seeking a dynamic and dedicated Seasonal Hospitality Coordinator to provide exceptional support to artists and entertainers across multiple venues from May to September. This full-time, temporary role is perfect for individuals looking for an engaging summer position, such as educators on break who have a passion for the arts and a knack for hospitality. The ideal candidate will ensure artists have a memorable and relaxing experience, handling logistics and personal touches across different venues.
Key Responsibilities:
Venue Coordination:
- Coordinate with multiple venues to ensure cabins and catering areas are prepared and welcoming ahead of artist arrival.
- Build and maintain positive relationships with tour managers and artist hospitality personnel across venues.
Logistics and Personalization:
- Manage rider shopping creatively to meet artist needs, involving visits to various stores.
- Assemble personalized artist baskets with local and thematic items reflecting the unique culture of each venue.
- Organize rider items, set up tea and coffee stations, and ensure that all areas are stocked, visually appealing, and meet artist specifications.
Event Support:
- Provide support during and after shows to create an inviting atmosphere and ensure a smooth wrap-up, including venue cleanup and security.
- Oversee the maintenance and organization of artist villages and ensure readiness for each event.
Work Hours and Compensation:
- This is a full-time, temporary position from May to September, with long but rewarding days that offer unique experiences.
- Must be able to work flexible hours, including early mornings, late nights, weekends, and holidays as required by event schedules.
- Professionalism is key in this role, which offers a unique opportunity to work closely with diverse artistic talents.
- The position offers $20 per hour, rewarding the critical role of hospitality in the success of our events.
Qualifications:
- Previous experience in hospitality, event management, or a related field, preferably with direct experience working with artists and entertainers.
- Excellent organizational, multitasking, and interpersonal skills.
- Ability to handle the flexible and demanding nature of event schedules.
- A passion for the arts and a commitment to providing outstanding hospitality services.
- Ideal for: This role is an excellent opportunity for educators or anyone with summers off, looking for a unique and fulfilling way to spend their break.
How To Apply:
Please submit your resume and a cover letter to [email protected]. Detail your experience, why you’re drawn to this role, and how you can contribute to creating unforgettable experiences for artists and entertainers. Join us in ensuring the success of our summer events across multiple venues, making each one a memorable experience for both artists and attendees.
Part-Time Positions
Love live music? Want to see shows for free? Join the Jade Presents Street Team! The Street Team is a part-time position where you will be an active representative of Jade Presents in the Fargo/Moorhead area. We need your motivation, determination, and creativity to best market our shows. This position requires on-the-ground marketing in the community and digital promotion of events.
- Distribution is twice a month within 5 days of receiving materials.
- Must be friendly, courteous, and outgoing.
- Prompt poster and flyer distribution at all locations on designated route. Removal of outdated and old materials still displayed from previous weeks.
- Share our Facebook events at least 5 times per month on your own social media platforms.
- Occasional off-site promotion like appearances at the mall, on college campuses, and other venues.
- Keep routes updated with new locations.
Tell us about yourself! Send resume and cover letter including a brief bio, your interests, music tastes to [email protected].
Part-Time Event Positions
These part-time positions vary on venue and sales with a schedule revolving around live events and shows. Must be friendly, courteous and outgoing. Must be comfortable assisting patrons and co-workers. Duties for this position may include but are not limited to:
- Greet each patron as they approach the ticket area
- Check, verify and scan paper or electronic ticket
- Direct patrons to their seats
- Distribute door checks if the event has reentry
- Sell tickets or seats to events that still have availability
- Reassign seating if required
- Troubleshoot seating issues or accommodations as needed
Interested in working for Tickets300? Please click here to fill out the application form and we will get back to you as soon as possible.
Stage Labor – manual labor specializing in concert and event set up and tear down. Labor departments include but are not limited to Electrics (lighting), Audio, Carpentry, Properties, Wardrobe, Video, Backline (instruments), and Pyrotechnics.
These are part-time positions with a schedule revolving around live events and concerts. Must locate and required equipment and supplies.
Interested in working for Nocturnal Resources? Please click here to be directed to our jobs page to fill out an application.
Event staff are the first members of our team to greet patrons. We pride ourselves on having “Disney” style customer service. Duties for each position may include but are not limited to:
HAND-WANDER
Must be able to bend down repeatedly or kneel. Able to give good verbal commands. Identify objects not allowed at the venue by using the hand-wand. Complete appropriate pat-downs.
BAG SEARCH
Must be able to search bag safely and respectfully. Identify contraband that is not allowed in the event site.
ROAMERS
Roamers walk around and make sure that concert goers and artist are safe. Assist or escort anyone that needs to be removed from the event.
PIT CREW
Responsible for not letting people on stage. Make sure that crowd surfers come over the barricade safely. MUST BE ABLE TO LIFT OR CARRY OVER 50 LBS.
BACKSTAGE EVENT STAFF
Must be able to identify passes. Identify any person(s) not allowed in the restricted areas and resolve the situation.
ID CHECKER
It is required that the SERVER TRAINING CLASS be passed prior to working. This course is offered by the Fargo PD. Nocturnal Resources requires a copy of the Server Training Card. There is a small fee charged to you by the PD for taking the class, and your certification lasts up to three years. Ability to wristband in a timely manner.
METAL DETECTOR OPERATOR
Screen patrons as they enter the venue by visually inspecting bags making sure prohibited items do not enter the facility. Observe patrons pass through the Walk-Through Metal Detectors and hand wanding alerted areas.
These are part-time positions with a schedule revolving around live events and concerts. Must be friendly, courteous and outgoing. Must be comfortable assisting patrons and co-workers. Must locate and required equipment and supplies.
Interested in working for Nocturnal Resources? Please click here to be directed to our jobs page to fill out an application.
